Returns & Refund Policy
We want you to love your purchase from LilBitCollections. Please review our updated policy below before completing your order.
Physical Products:
- Returns are accepted within 14 days of delivery.
- Items must be unused, unopened, and in their original packaging with the security seal intact.
- Once the seal on the box is broken, returns or refunds are not accepted.
- We reserve the right to refuse returns that do not meet these conditions.
Digital Products:
- Returns for digital items are accepted within 14 days of purchase if the file has not been downloaded or accessed.
- Once a digital file has been downloaded, opened, or accessed, it becomes non-refundable.
- We recommend reviewing all product descriptions carefully before purchasing digital goods.
To request a return (for eligible items only):
Contact us at customersupport@lilbitcollections.com within your 14-day window for assistance.